Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data across all Sasthra platforms.

Last Updated: December 19, 2024

Introduction

Sasthra ("we," "our," or "us") operates multiple educational platforms designed to empower students worldwide. This Privacy Policy applies to all our services including:

  • SAI (sai.sasthra.in) - Competitive exam preparation
  • SOS (sos.sasthra.in) - STEM education platform
  • E-SASTHRA (esa.sasthra.in) - English language training
  • G-SASTHRA (interview.sasthra.in) - Career development services

Information We Collect

Personal Information

When you register for our educational platforms (SAI, SOS, E-SASTHRA, G-SASTHRA), we collect information such as your name, email address, phone number, educational background, and learning preferences to provide personalized learning experiences.

Usage Data

We automatically collect information about your interaction with our platforms, including course progress, quiz scores, time spent on lessons, and learning patterns to improve our services and provide better recommendations.

Device Information

We collect device identifiers, browser type, IP address, and operating system information to ensure platform compatibility and security.

How We Use Your Information

Educational Services

We use your information to deliver personalized learning experiences across SAI (Competitive Exam preparation for JEE, NEET, UPSC, TNPSC, RRB, SSC), SOS (STEM education with Robotics and Coding), E-SASTHRA (IELTS, PTE, TOEFL, ESL training), and G-SASTHRA (Interview preparation and career development).

Communication

We send course updates, learning reminders, progress reports, and educational content relevant to your enrolled programs. You can opt-out of promotional communications at any time.

Platform Improvement

We analyze usage patterns to enhance our AI-powered learning algorithms, develop new courses, and improve user experience across all our platforms.

Safety and Security

We use your information to protect against fraud, ensure platform security, and maintain a safe learning environment for all students.

Data Storage and Security

Data Protection

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting support@sasthra.org.

International Data Transfers

As we serve students globally, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Your Rights and Choices

Access and Control

You have the right to access, update, or delete your personal information. You can manage your account settings or contact us at support@sasthra.org for assistance.

Data Portability

You can request a copy of your data in a structured, commonly used format. This includes your course progress, certificates, and learning history.

Opt-Out Options

You can opt-out of marketing communications, disable cookies (though this may affect functionality), and request restrictions on data processing.

Parental Rights

For students under 18, parents or guardians can access, modify, or request deletion of their child's information by contacting support@sasthra.org.

Third-Party Services

Educational Partners

We may share anonymized data with educational institutions and research partners to improve learning outcomes. Personal information is never shared without your explicit consent.

Service Providers

We work with trusted third-party service providers for hosting, analytics, and communication services. These providers are contractually obligated to protect your data and use it only for specified purposes.

Social Media Integration

If you connect your social media accounts, we may access basic profile information as permitted by those platforms. You can disconnect these integrations at any time.

Cookies and Tracking

Essential Cookies

We use cookies necessary for platform functionality, including authentication, security, and session management.

Analytics Cookies

We use analytics tools to understand how students interact with our platforms, helping us improve course content and user experience.

Preference Cookies

These cookies remember your settings and preferences to provide a personalized experience across sessions.

Platform-Specific Data Usage

SAI (Sasthra of AI)

AI-powered competitive exam preparation platform

Programs: JEE Main, JEE Advanced, NEET, UPSC, TNPSC, RRB, SSC, Banking, and Foundation courses

Data Collected: Learning progress, practice test scores, AI-generated recommendations, study patterns

SOS (School of Sasthra)

Future-ready STEM education for school students

Programs: Robotics, Coding, AI Projects, Innovation Labs, Science Olympiads

Data Collected: Project submissions, coding progress, robotics achievements, competition results

E-SASTHRA (English Sasthra Academy)

Global English language proficiency training

Programs: IELTS, PTE, TOEFL, ESL, Spoken English, Business English

Data Collected: Speaking recordings, writing samples, test scores, pronunciation analysis

G-SASTHRA (Grooming & Aptitude)

Career development and job readiness platform

Programs: Mock Interviews, Aptitude Training, Soft Skills, Resume Building, Group Discussions, Placement Preparation

Data Collected: Interview recordings, resume data, aptitude scores, career preferences

Questions About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

We typically respond within 24-48 hours

Policy Updates: We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the updated policy.